Refined Skin is a skincare and acne clinic in Northwest Ohio specializing in customized treatments, coaching, and simplified skincare routines.

On-site and virtual appointments available as we provide an experience that is...

  • A Holistic Approach

    Plans spanning lifestyle, nutrition, professional treatments, and your at-home routine.

  • Science-Backed

    From premium natural ingredients to advanced modalities...everything rooted in research.

  • Rooted in Support

    No one should struggle with their skin alone. We walk alongside you, supporting every step.

“Refined helped my daughter, Ella, get her acne under control… Jamie and Sophie have been amazing to work with. Not only has Ella's skin improved, but so has her confidence and self-esteem... 5 stars doesn't seem like enough.”

Rachelle R.

★★★★★

“I've struggled with skin inconsistencies for a long time and was really looking for something more personal… I didn't feel like just another person walking through the door. Sophie was gentle, professional, and took her time with me.”

Ashley B.

★★★★★

“Jamie is just AMAZING at what she does. I've never had a facial done so well. She is so well educated and was able to answer all my questions about my skin. I left with so much knowledge and information on how to simplify my skin care routine. My face is glowing.”

Heather S.

★★★★★

“I'm 36 and my acne has been awful since I started having kids 12 years ago. Nothing worked. After just one year with Jamie, my skin has dramatically changed… Even my dermatologist was surprised by the difference in my skin.”

Leslie G.

★★★★★

“After a long battle with acne, I feel I finally found a place that will help educate me and treat my skin and not just medicate and sell me on products. Sophie is incredible… To anyone new, it may get worse before it gets better, but trust the process!”

Wasana S.

★★★★★

No more guessing what your skin needs.

We’ll identify the right path, build a personalized treatment and home-care plan, and guide you through every step. Our expertise, paired with your commitment and consistency, is where the real progress begins.

Acne Bootcamp

First Time Consultation + Treatment

Your first step toward clear, confident skin—offered in person and virtually. This 90-minute in-person appointment combines a comprehensive acne consultation with your first customized Clear Skin Treatment.

Your esthetician will explore your acne history, current routine, lifestyle, and goals before treating your skin’s current needs. You’ll leave with personalized home care, a treatment plan, and clear next steps for our Clear Skin Method Bootcamp—a proven, drug-free approach to treating acne at the root.

If you’ve tried topicals, prescriptions, Accutane, or birth control without lasting results, this is for you. Clear skin is possible—and this is where it begins.

Virtual appointments include the same comprehensive consultation and personalized plan without the in-clinic treatment.

Book Clear Skin Consultation + 1st Treatment →

Bi-Weekly Follow-Ups

Offered in person and virtually. This treatment is an essential part of your acne-clearing journey. Each session is fully customized based on your current skin condition, progress in the program, and acne type. Consistency is key — and this treatment keeps your progress on track.

Book Clear Skin Follow-Ups →

Acne Home Care

Clinically formulated products to clear breakouts, calm inflammation, and keep your skin balanced between visits. Shop now and filter by skin type, concern, brand, or price to build your personalized routine.

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Corrective Age Management

First Time Facial

Your personalized starting point for healthy, radiant skin. Designed for first-time clients, this service begins with a dedicated one-on-one consultation with your esthetician to discuss your skin, current routine, concerns, and goals. From there, you’ll receive a fully customized facial created for your skin’s needs—whether you’re navigating dullness, dryness, sensitivity, aging, or occasional breakouts. You’ll leave glowing, with a personalized home-care and treatment plan to guide your next steps. Dermaplane add-on available when booking.

Book Refined Consultation + 1st Facial →

50/75/90 Facials

You choose the time. Your esthetician customizes the rest. Every Refined Facial is built around your skin, concerns, and goals—whether you’re addressing acne, aging, sensitivity, redness, dryness, or oiliness. Your esthetician will select the exfoliation, mask, professional products, and modalities best suited to your skin that day.

50 Minutes | The Refresh
Our focused facial for a gentle refresh, routine care, or getting your skin back on track.

75 Minutes | The Renewal
Our results-driven facial for targeting concerns, with time for dermaplaning and a no-peel peel when appropriate.

90 Minutes | The Resurface
Our most comprehensive facial for advanced correction. Includes dermaplaning and a higher-level chemical peel when appropriate.

Advanced modalities like high frequency, LED therapy, ultrasonic spatula, ultrasound, and extractions are thoughtfully included at no extra charge, depending on your skin’s needs and available time. 

Book Refined Skin Facials →

Corrective Home Care

Targeted formulas that address specific concerns like texture, tone, and fine lines, extending your treatment results at home. Shop now and filter by skin type, concern, brand, or price to find your fit.

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Advanced Treatments

Chemical Peels

Refined offers Level 1, Level 2, and Level 3 chemical peels, allowing your treatment plan to progress intentionally as your skin becomes ready for more advanced correction. 

Each session is clinical in nature — no fluff, no steam, no massage — and focused on delivering results. While visible peeling is rare, clients typically notice brighter, smoother skin within a week, with continued improvements over time.

For the best results, we typically recommend a series of three to six treatments. Package options are available.

Reminders:

  • A consultation is highly encouraged before beginning the series to ensure your skin is properly prepped.
  • A pre-approved home skincare line is required to ensure your safety and to get the best results.
  • Daily SPF use and sun-smart habits are non-negotiable throughout the treatment series.
  • Dermaplaning may be added to enhance results, if appropriate for your skin.

This service is part of a results-driven plan — book now to stay on track with your skin transformation.

Book Advanced Chemical Peels →

Microchanneling + Peel 

Procell Microchanneling is a clinical, high-performance option for those serious about skin revision and long-term results.

Unlike traditional microneedling, Microchanneling delivers powerful results with minimal discomfort and no numbing required. Downtime is minimal, and visible improvement typically begins after just two treatments. Most clients achieve optimal results with 3 to 6 sessions, spaced 2–4 weeks apart.

Reminders:

  • A consultation is highly encouraged before beginning the series to ensure your skin is properly prepped.
  • A pre-approved home skincare line is required to ensure your safety and to get the best results.
  • Daily SPF use and sun-smart habits are non-negotiable throughout the treatment series.
  • Dermaplaning may be added to enhance results, if appropriate for your skin.

Book Microchanneling + Peel →

Required Home Care

Professional-strength products for clients on an approved treatment plan, designed to maintain and build on your clinical results. Shop now and filter by skin type, concern, brand, or price to find what's right for your plan.

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89%

Of clients saw less severe acne in 8 weeks on Face Reality's Clear Skin Method

5.0 ★

Rating on Google, across 90+ reviews

60+

Reviews specifically praise our team's knowledge, expertise, and care

Let's get clear together.

The skin is the largest organ of our body. Addressing the symptoms appearing topically often requires a more holistic approach, looking at:

  • Simple skincare regimen
  • Treatments
  • Lifestyle
  • Nutrition

Our approach is customized to each client's unique skin concerns. Our mission is to help you improve your skin's appearance and achieve your healthiest skin ever.

You can partner with Refined Skin by joining our Acne Bootcamp Membership, visiting us in person for a treatment, or shopping our online store. 

Book a Treatment →

Clearer skin in 90 days.

No one should have to struggle with their skin alone. Our customized, holistic treatment plans address lifestyle, nutrition, treatments, and your at-home skincare routine...because clearing your skin requires looking at the whole picture.

  • Clear Skin Consultation + 1st Treatment: $175

    • 90-min appointment
    • Acne education + consultation
    • Acne treatment + LED light therapy
    • Customized skincare routine
    • Biweekly follow-ups ($95)
    • Unlimited access to your acne coach
    • Clearer skin in 3–6 months
    I'm ready to take the first step 
  • Virtual Acne Consultation: $100

    • 1-hour appointment
    • Acne education + customized regimen
    • Pore-clogging ingredient checker access
    • Biweekly follow-ups ($45)
    • Unlimited access to your acne coach
    • Clearer skin in 3–6 months
    I'm ready to start virtually 

FAQs

Questions about treatments, products, or what to expect? Start here.

  • Acne doesn't clear up overnight - it’s a process that usually takes between 3-6 months. However, when the Face Reality Clear Skin Method® is followed as recommended, clients can expect to see a visible improvement in acne severity by 8 weeks*.

  • Ideally, yes. Our clinically proven Face Reality Clear Skin Method® shows that the best results come from a combination of professional treatments, personalized home care, and lifestyle guidance. In-clinic treatments help clear active acne and address concerns that can follow breakouts, while consistent at-home care maintains your progress between visits. Best results are achieved by adhering to the regimen recommended by your Certified Acne Expert®.

  • If you have not received a treatment from us in the last 12 months, we recommend a new consultation.

  • Some treatments are safe during pregnancy and breastfeeding, however we recommend speaking with your healthcare provider before booking.

  • Yes! Our Refined Facials are fully customized and offered in 50, 75, and 90-minute options. You choose the time, and your esthetician selects the products, exfoliation, and modalities best suited to your skin.

    New clients should begin with the Refined Consultation + 1st Facial—or a Clear Skin Bootcamp Consultation + 1st Treatment if acne is your primary concern.

The team behind your results.

Partners in your progress, guiding you from first visit to lasting results.

  • Jamie Brown

    Founder, Advanced Esthetician & Face Reality® Certified Level 2 Acne Expert

    Jamie’s path to esthetics began with her own decade-long experience with hormonal cystic acne. After countless appointments, products, and treatments, she understood how exhausting it can be to search for answers without a clear plan or consistent support.

    That experience inspired Jamie to become an Advanced Esthetician and open Refined Skin + Acne Clinic in 2022. Today, she combines advanced treatments, individualized home care, education, and whole-person support to give clients what she once needed herself: expert guidance, an honest partnership, and a personalized plan they don’t have to navigate alone.

  • Sophie Kundo

    Advanced Esthetician & 
    Face Reality® Certified Level 2 Acne Expert

    Sophie's passion for esthetics is rooted in her own experience with acne, which continues to give her the occasional reminder that clearing is not always linear. Knowing firsthand how deeply acne can affect confidence, she began esthetics school immediately after graduating high school—where she and Jamie quickly became friends.

    Sophie loves helping acne clients understand their skin and navigate the clearing process. Known for her bubbly, welcoming personality, she connects with clients, then guides them with education, intentional recommendations, and plenty of encouragement along the way.

  • Murphy Ellerbrock

    Operations & Brand Director

    Chances are, you’ve already crossed paths with Murphy somewhere in your Refined experience. Working alongside Jamie and Sophie, she oversees the day-to-day operations of the business while bringing Refined's brand, marketing, client experience, and many of Jamie's big ideas to life.

    While you won't find her in the treatment room, her fingerprints are just about everywhere else—from the email in your inbox and the post on your feed, to the systems, details, and thoughtful touches that shape your experience at Refined. At the heart of her role is creating a seamless experience that makes every client feel supported and cared for from the moment they connect with Refined.

Shop Refined Skin

Shop our favorite skincare tools for your personalized routine. You can use the included filters in your sidebar to narrow your search by skin type, concern, brand, or price.

  • Skin Type

    Filter the shop by oily, dry, combination, or sensitive skin to see only what's formulated for you.

  • Targets & Concerns

    Filter by what you're working on...acne, texture, dark spots, redness, or fine lines... and see the products that address it.

  • Brand & Price

    Filter by brand or price range to find provider-approved options that fit your routine and your budget.

"Jamie has taken my skin to places I didn't think were ever possible… I've actually cried at the end of treatments because of how amazing my skin has looked."

Marissa B.

Marissa B.

Acne Client

"I absolutely loved that she requested a list of my skin care regime and then took time to go over it with me… I never once felt pressured to buy a single item."

Stephanie J.

Stephanie J.

"The atmosphere here is so relaxing, calming, and elegant! Sophie was so kind! She did an amazing job & I left with my skin glowing!"

Alexis E.

Alexis E.

"If you feel like you've tried everything but not Refined Skin yet, I would 100% recommend trying before giving up! I would 10/10 recommend this place!"

Karly W.

Karly W.

Acne Client